Privacy Policy

This is the privacy notice of The OmniPro Group. In this document, “we” or “us” refers to OmniPro Practice Support Limited, OmniPro Corporate Consultants Limited, OmniPro Education & Training Limited, OmniPro Tax And Legal Limited, OmniPro Strategic Solutions Limited, OmniPro CPD Store Limited & OmniPro Communications Limited.

Company details as follows:

• OmniPro Practice Support Limited Registered Office – Main Street, Ferns, Enniscorthy, Co. Wexford. Registered in Ireland No: 362989

• OmniPro Corporate Consultants Limited Registered Office – Main Street, Ferns, Enniscorthy, Co. Wexford. Registered in Ireland No: 381178

• OmniPro Education & Training Limited Registered Office – Main Street, Ferns, Enniscorthy, Co. Wexford. Registered in Ireland No: 381177

• OmniPro CPD Store Limited Registered Office – Main Street, Ferns, Enniscorthy, Co. Wexford. Registered in Ireland No: 493158

• OmniPro Tax And Legal Limited Registered Office – Main Street, Ferns, Enniscorthy, Co. Wexford. Registered in Ireland No: 647163

• OmniPro Strategic Solutions Limited Registered Office – Main Street, Ferns, Enniscorthy, Co. Wexford. Registered in Ireland No: 422484

• OmniPro Management Solutions Limited Registered Office – Main Street, Ferns, Enniscorthy, Co. Wexford. Registered in Ireland No: 357729

This is a notice to tell you our policy about all information that we record about you. It covers both information that could identify you and information that could not.

We are extremely concerned to protect your privacy and confidentiality. We understand that all users of our web site are quite rightly concerned to know that their data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party. Our policy is both specific and strict. It complies with Irish law. If you think our policy falls short of your expectations or that we are failing to abide by our policy, do please tell us.

We regret that if there are one or more points below with which you are not happy with, your only recourse is to leave our web site immediately.

Except as set out below, we do not share, or sell, or disclose to a third parties, any personal information collected at this site.

Here is a list of the information we collect from you, either through our web site or because you give it to us in some other way, and why it is necessary to collect it:

1. Basic identification and contact information, such as your name and contact details.

Basic identification and contact information, such as your name and contact details. This information is used:

  1. to provide you with the services which you request;
  2. for verifying your identity for security purposes;
  3. for marketing our services and products;
  4. information which does not identify any individual may be used in a general way by us or third parties, to provide class information, for example relating to demographics or usage of a particular page or service.

2. Market place information

When we obtain information from you specifically to enable you to buy a service offered on our web site by some other person, we assume that in giving us your information, you are also giving us permission to pass it to the relevant person.

3. Your domain name and e-mail address

Your domain name and e-mail address are recognised by our servers and the pages that you visit are recorded. We shall not under any circumstances divulge your e-mail address to any person who is not an employee or contractor of ours and who does not need to know, either generally or specifically. This information is used:

  1. to correspond with you or deal with you as you expect.
  2. in a collective way not referable to any particular individual, for the purpose of quality control and improvement of our site;
  3. to send you news about the services to which you have signed up;
  4. to tell you about other of our services or services of sister web sites

4. Information you post on our website

Information you send to us by posting to a forum or blog or in your advertisement is stored on our servers. We do not specifically use that information except to allow it to be read, but you will see in our terms and conditions that we reserve a right to use it in any way we decide.

5. Website usage information

We may use software embedded in our website (such as JavaScript) to collect information about which pages you view and how you reach them, what you do when you visit a page, the length of time you remain on the page, and how we perform in providing content to you. We do not presently associate such information with an identifiable person.

6. Financial information relating only to your credit cards

This information is never taken by us through our website. At the point of payment, you are transferred to a secure page on the website of WorldPay or PayPal or some. That page may be dressed in our “livery”, but it is not controlled by us. Our staff and contractors never have access to it.

7. Financial information about your direct debit or your credit cards

8. Credit reference

To assist in combating fraud, we share information with credit reference agencies so far as it relates to clients or customers who instruct their credit card issuer to cancel payment to us without having first provided an acceptable reason to us and given us the opportunity to refund their money.

9. Business and personal information

This includes all information given to us in the course of your business and ours, such as information you give us in your capacity as our client. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect you to reciprocate this policy.

We keep information which forms part of our business record for minimum of six years. That is because we may need it in some way to support a claim or defence in court. That is also the period within which our tax collecting authorities may demand to know it.

10. Third party advertising

Third parties may advertise on our web site. In doing so, those parties, their agents or other companies working for them may use technology that automatically collects your IP address when they send an advertisement that appears on our site to your browser. They may also use other technology such as cookies or JavaScript to personalise the content of, and to measure the performance of their adverts. We do not have control over these technologies or the data that these parties obtain. Accordingly, this privacy notice does not cover the information practices of these third parties.

11. Cookies

This website uses cookies. We use cookies to provide you with personalised content and relevant follow-up, to provide social media features and to analyse our traffic. You consent to our cookies if you continue to use our website.

Cookies are small text files that can be used by websites to make a user’s experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Your consent applies to the following domains:

www.omnipro.ie

This website uses cookies. We use cookies to provide you with personalised content and relevant follow-up, to provide social media features and to analyse our traffic. You consent to our cookies if you continue to use our website.

Cookies are small text files that can be used by websites to make a user’s experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Your consent applies to the following domains: omnipro.ieYour current state: Allow all. 

Your consent ID: gsYxutI+e95CCLt8LaTrPFzJffzOQ5Syajbuo7sg6mOQWtozTTpb9g==Consent date: Friday, November 27, 2020, 10:06:52 AM GMTChange your consent  |  Withdraw your consent

Cookie declaration last updated on 25/06/2021 by Cookiebot:

Necessary (21)

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Name Provider Purpose Expiry Type
__cf_bm [x3] Click Funnels
Keap
Typeform
This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. 1 day HTTP Cookie
__cfruid Zendesk This cookie is a part of the services provided by Cloudflare – Including load-balancing, deliverance of website content and serving DNS connection for website operators. Session HTTP Cookie
__stripe_mid Stripe This cookie is necessary for making credit card transactions on the website. The service is provided by Stripe.com which allows online transactions without storing any credit card information. 1 year HTTP Cookie
__stripe_sid Stripe This cookie is necessary for making credit card transactions on the website. The service is provided by Stripe.com which allows online transactions without storing any credit card information. 1 day HTTP Cookie
__zlcstore Zendesk This cookie is necessary for the chat-box function on the website to function. Persistent HTML Local Storage
AWSALB Zendesk Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. 7 days HTTP Cookie
AWSALBCORS Zendesk Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. 6 days HTTP Cookie
CookieConsent Cookiebot Stores the user’s cookie consent state for the current domain 1 year HTTP Cookie
debug Typeform This cookie is used to detect errors on the website – this information is sent to the website’s support staff in order to optimize the visitor’s experience on the website. Persistent HTML Local Storage
GCLB Infusion Software This cookie is used in context with load balancing – This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers. 1 day HTTP Cookie
https://q.stripe.com/ Stripe This cookie is necessary for making credit card transactions on the website. The service is provided by Stripe.com which allows online transactions without storing any credit card information. Session Pixel Tracker
JSESSIONID [x2] Infusion Software
New Relic
Preserves users states across page requests. Session HTTP Cookie
li_gc LinkedIn Stores the user’s cookie consent state for the current domain 2 years HTTP Cookie
m Stripe Determines the device used to access the website. This allows the website to be formatted accordingly. 2 years HTTP Cookie
wc_cart_hash_# omnipro.ie Pending Persistent HTML Local Storage
wc_fragments_# omnipro.ie Pending Session HTML Local Storage
XSRF-TOKEN app.searchie.io Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor. 30 days HTTP Cookie
ZD-suid Zendesk Unique id that identifies the user’s session. Persistent HTML Local Storage

Preferences (4)

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Name Provider Purpose Expiry Type
lang [x2] LinkedIn Remembers the user’s selected language version of a website Session HTTP Cookie
plyr app.searchie.io Necessary for the implementation of video-content on the website. Persistent HTML Local Storage
ZD-store Zendesk Registers whether the self-service-assistant Zendesk Answer Bot has been displayed to the website user. Persistent HTML Local Storage

Statistics (15)

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Name Provider Purpose Expiry Type
_ga [x2] Google
Powr
Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years HTTP Cookie
_gat Google Used by Google Analytics to throttle request rate 1 day HTTP Cookie
_gid [x2] Google
Powr
Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day HTTP Cookie
_hjid B1G1 Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. Persistent HTML Local Storage
ahoy_unique_# Powr Registers statistical data on users’ behaviour on the website. Used for internal analytics by the website operator. 1 day HTTP Cookie
ahoy_visit Powr Registers statistical data on visitors’ behaviour on the website. Used for internal analytics by the website operator. 1 day HTTP Cookie
ahoy_visitor Powr Registers statistical data on visitors’ behaviour on the website. Used for internal analytics by the website operator. 2 years HTTP Cookie
ajs_anonymous_id Typeform This cookie is used to count how many times a website has been visited by different visitors – this is done by assigning the visitor an ID, so the visitor does not get registered twice. Persistent HTML Local Storage
AnalyticsSyncHistory LinkedIn Used in connection with data-synchronization with third-party analysis service. 29 days HTTP Cookie
collect Google Used to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels. Session Pixel Tracker
jserrors/1/# New Relic Pending Session Pixel Tracker
vuid Vimeo Collects data on the user’s visits to the website, such as which pages have been read. 2 years HTTP Cookie
ZD-buid Zendesk Unique id that identifies the user on recurring visits. Persistent HTML Local Storage

Marketing (23)

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Name Provider Purpose Expiry Type
#-visitorId Typeform Pending Persistent HTML Local Storage
__zlcmid Zendesk Preserves users states across page requests. 1 year HTTP Cookie
_abexps Vimeo Used by Vimeo to track usage of their embedded video player 1 year HTTP Cookie
_fbp Facebook Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. 3 months HTTP Cookie
ads/ga-audiences Google Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites. Session Pixel Tracker
attribution_user_id Typeform Used in context with the website’s pop-up questionnaires and messengering. The data is used for statistical or marketing purposes. 1 year HTTP Cookie
bcookie LinkedIn Used by the social networking service, LinkedIn, for tracking the use of embedded services. 2 years HTTP Cookie
bscookie LinkedIn Used by the social networking service, LinkedIn, for tracking the use of embedded services. 2 years HTTP Cookie
experiments-fingerprint Typeform Pending Session HTTP Cookie
experiments-raw Typeform Pending Session HTTP Cookie
fr Facebook Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. 3 months HTTP Cookie
IDE Google Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. 1 year HTTP Cookie
InfusionsoftTrackingCookie Keap Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. 1 year HTTP Cookie
li_sugr LinkedIn Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. 3 months HTTP Cookie
lidc LinkedIn Used by the social networking service, LinkedIn, for tracking the use of embedded services. 1 day HTTP Cookie
pagead/1p-user-list/# Google Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites. Session Pixel Tracker
pagead/landing Google Tracks the conversion rate between the user and the advertisement banners on the website – This serves to optimise the relevance of the advertisements on the website. Session Pixel Tracker
RUL Google Used by DoubleClick to determine whether website advertisement has been properly displayed – This is done to make their marketing efforts more efficient. 1 year HTTP Cookie
sessionInitiated Typeform Pending Session HTML Local Storage
test_cookie Google Used to check if the user’s browser supports cookies. 1 day HTTP Cookie
tf_random_id Typeform Pending Persistent HTML Local Storage
tr Facebook Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. Session Pixel Tracker
UserMatchHistory LinkedIn Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences. 29 days HTTP Cookie

Unclassified (14)

Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.

Name Provider Purpose Expiry Type
#.#.ack Typeform Pending Persistent HTML Local Storage
#.#.inProgress Typeform Pending Persistent HTML Local Storage
#.#.queue Typeform Pending Persistent HTML Local Storage
#.#.reclaimEnd Typeform Pending Persistent HTML Local Storage
#.#.reclaimStart Typeform Pending Persistent HTML Local Storage
b1g1_session B1G1 Pending 1 day HTTP Cookie
CloudFront-Key-Pair-Id searchie.io Pending 5 years HTTP Cookie
CloudFront-Policy searchie.io Pending 5 years HTTP Cookie
CloudFront-Signature searchie.io Pending 5 years HTTP Cookie
fbssls_ omnipro.ie Pending Session HTML Local Storage
hex (32) omnipro.ie Pending Session HTTP Cookie
ia_leadsource omnipro.ie Pending 30 days HTTP Cookie
payJsRolloutFlag Stripe Pending Session HTML Local Storage
searchie_session app.searchie.io Pending 30 days HTTP Cookie

12. Complaining

When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint. If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and, if we do, what that information is.

We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.

13. Third party content

Our web site is a publishing medium in that anyone may register and then publish information about himself or some other person. We do not moderate or control what is posted. If you complain about any of the content on our web site, we shall investigate your complaint. If we feel it may be justified, we shall remove it while we investigate. Free speech is a fundamental right, so we have to make a judgement as to whose right will be obstructed: yours, or that of the person who posted the content which offends you. If we think your complaint is vexatious or without any basis, we shall not correspond with you about it.

14. Job application and employment

If you send us information in connection with a job application, we may keep it for up to three years in case we decide to contact you at a later date.

If we employ you, we collect information about you and your work from time to time throughout the period of your employment. This information will be used only for purposes directly relevant to your employment. After your employment has ended, we will keep your file for six years before destroying or deleting it.

15. Content you provide to us

If you provide information to us with a view to it being read, copied, downloaded or used by other people, we accept no responsibility for what that third party may do with it. It is up to you to satisfy yourself about the privacy level of every person who might see your information. If it is available to the entire World, you have no control whatever as to how it is used.

16. Information we obtain from third parties

Although we do not disclose your personal information to any third party (except as set out in this notice), we do receive data which is indirectly made up from your personal information, from software services. No such information is identifiable to you.

17. Affiliate information

This is information given to us by you in your capacity as an affiliate of us or a customer or client of ours. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect any affiliate to agree to reciprocate this policy. As an exception to this, we have the right to disclose your first name and URL of your affiliate connection to other affiliates and to any other person or organisation, on and off site. The reason is solely to enable us to mention winners and others whose performance as an affiliate is in some way outstanding.

18. Use of site by children

We do not market to children, nor do we sell products or services for purchase by children. If you are under 18, you may use our site only with consent from a parent or guardian.

19. Disclosure to Government and their agencies

We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.

20. Managing your personal information

At any time you may review or update your personal information that we hold about you, by contacting us at the address below. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.

21. Sale of your personal information

Except as specified above, we do not rent, sell or otherwise disclose any of your information to any person outside our business.

22. Data may be “processed” outside Ireland

Our web sites are hosted in Ireland. We also use outsourced services in countries outside the EU from time to time in other aspects of our business. Accordingly, data obtained within Ireland may be “processed” outside the Ireland and data obtained in any other country may be processed within or outside that country.

Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria.

Many of our third parties service providers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.

Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is implemented:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission; or
  • Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or
  • Where we use providers based in the United States, we may transfer data to them if they are part of the EU-US Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US.

If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.

Please email us at [email protected] if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

23. Compliance with the law

This confidentiality policy has been compiled so as to comply with the law of every jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your country, we should like to hear from you, but ultimately it is your choice as to whether you wish to use our website.

Please read Microsoft Office 365 privacy policy at https://privacy.microsoft.com/en-gb/privacystatement

24. Removal of your information

If you wish us to remove personal information from our web site, you may contact us at [email protected]

To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.

If you have any question regarding the privacy policy, please contact us at [email protected]

25. You have the right to lodge a complaint regarding our use of your data

Please tell us first, so we have a chance to address your concerns. If we fail in this, you can address any complaint to the Irish Data Protection Commissioner’s Office, you can find their contact details directly below.

Commissioner Helen Dixon
Postal Address Canal House
Station Road
Portarlington
R32 AP23
Co. Laois
Telephone +353 57 8684800
+353 (0)761 104 800
Lo Call Number 1890 252 231
Fax +353 57 868 4757
Email [email protected]


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Contact Details

OmniPro, Main Street, Ferns, Enniscorthy, Co. Wexford, Ireland.

053 9100000

[email protected]